We are proud to announce the availability of our new APP for our platform for both IOS and Android.
Our new APP will make receiving alerts and notifications much faster with a better experience.
Our new APP will be replacing the current SMS method of receiving alerts as the carriers are now frequently barring alerts as they are being interpreted as SPAM. The APP allows us to send the notifications directly to your smartphone with out any barrier, this will result in almost 100% notification delivery.
The SMS alerts will be turned off on January 31, 2020 so you will need to download the APP before then to ensure that you will continue to receive the alerts.
If you require any assistance in setting up the APP please call 1.800.507.9785
Once you have downloaded the App you will see the App icon on your phone.
Click on the App icon on your phone and you will need to enter your username/password & portal ID. Then click on Login.
Once you have logged in you will see the map screen
Select the settings tab to setup alerts as well as refresh rate.
To setup alerts you will need to login to the platform from a computer or tablet.
iPhone Notification Settings
Android Notification Settings